Terms & Conditions

Search Engine Optimisation Terms & Conditions

By placing an order with Design Brothers Limited, you confirm that you are in agreement with and bound by the terms and conditions below.

Definitions:

The Client : The company or individual requesting the services of Design Brothers Limited.

Design Brothers : Design Brothers Limited, including partners, employees or appointed agents.

FTP: (File Transfer Protocol) is a standard network protocol used to transfer files from one host to another thereby controlling the coding of a website.

General

Design Brothers will carry out work only where a written instruction or purchase order is provided either by post, fax or e-mail.

All parties agree to submit to the sole jurisdiction of the courts of England and Wales.

Survivability

Should any part of this agreement be rendered invalid, the remaining terms shall remain in force.

Search Engine Optimisation

The Client agrees to make available as soon as is reasonably possible to Design Brothers FTP access to the website and its content management system or a contact email address for someone who will upload changes as requested.

SEO work is governed by many factors which are outside the direct control of Design Brothers and indeed, any other SEO company. Therefore no reputable SEO company can guarantee particular results. Design Brothers however guarantees improvement in a client's website organic search engine results month on month provided all advice is followed or Design Brothers are allowed to implement changes suggested.

Ranking results will be monitored and a report will be sent to The Client at the the start of the following month, the monthly ranking will be an average of its position in Google.

Please bear in mind, your website's ranking with a particular Search Term will rely on both the relevancy of that term on your pages, and the popularity of that term on other websites.

Your website should be hosted on a reliable server, based in the country of search engine interest, with constant availability, for optimum results. Should Design Brothers recommend changing your host or server, this is to protect the interests of your website's ranking within the search engines.

Design Brothers cannot be held responsible for problems or additional costs arising due to any errors made by themselves, third parties, or failure to maintain a current copy of your own website.

A monthly price for SEO work will be agreed between both parties and in most cases a premium will be agreed for success of the optimisation, these prices and premiums cannot be changed by Design Brothers unless a month's notice is given to The Client.

A set of key phrases will be agreed between both parties, Design Brothers will advise The Client on the suitability of the phrases but the decision of phrases remains with The Client.

Should The Client wish to change their chosen phrases, Design Brothers can do this but the performance premium will be payable on previous phrases as achieved until these phrases popularity fall or the new phrases raise to premium levels, whichever is the sooner. The Client must be aware that the new phrases will take between two and three months for significant progress is to be made on their popularity.

Cancellation of service by The Client

Whilst The Client is free to provide notice of cancellation at any time, the service shall continue until the end of that same month, all outstanding monies owed to Design Brothers should be paid within 30 days from the date of cancellation unless an agreement is made to the contrary.

Cancellation of Service by Design Brothers

Design Brothers may cancel or suspend any services offered without notice, at any point, to any user, providing a reason is issued in writing to The Client.

Should the service be suspended or cancelled due to a breach of terms by The Client, The Client will be liable for reasonable costs that may have been incurred by Design Brothers.

Payment of Accounts

Payment Terms are 30 days from receipt of the invoice.

Disclaimers and limitations on liability

Design Brothers shall not be responsible for URLs dropped or excluded by a search engine for any reason.

Design Brothers may change the terms and conditions by placing an updated copy of the terms and conditions on their  website.

Design Brothers shall not be responsible for bad performance resulting from Internet Service Provider delivery problems or failure.

Design Brothers shall not be responsible for acts or causes beyond their control, including but not limited to: acts of God, strikes, lockouts, communications line or equipment failures, power failures, earthquakes, or other disasters.

You expressly agree that use of the Design Brothers Services provided hereunder is at your sole risk, these services are provided on an "as is" and "as available" basis.

Notwithstanding the security precautions taken against disclosure of information, there are certain conditions that exist on the Internet generally which are outside Design Brothers' control and could result in a breach of security. Accordingly, Design Brothers cannot guarantee that Your Account Service data information will be free from corruption or piracy. You hereby expressly waive any claim against Design Brothers arising out of the loss of data through corruption, piracy, breach of security or for any other reason that is not based on intentional or grossly negligent actions of Design Brothers.

To the maximum extent allowed by law, Design Brothers and any of their parents, members, subsidiaries, affiliates, service providers, licensors, officers, directors or employees shall not be liable for any direct, indirect, special, incidental or consequential damages (no matter how they arose, including negligence), or for interrupted communications, lost data or lost profits, arising out of or in connection with the services provided. Furthermore, Design Brothers will not have any liability for any losses arising because the Design Brothers Services are not operational or accessible.